Our Quality Policy
- We manage all our processes in accordance with the EFQM Excellence Model, JCI (Joint Commision International), SKS (Health Quality Standards), ISO 10002 (Patient Feedback Management System), and regulations.
- We perform the diagnosis, treatment and care services of our patients in line with the legal regulations and international JCI accreditation standards.
- We increase patient care and satisfaction by continuously improving our medical and administrative processes with "Feedback System", "Security Reporting", "Corporate Performance Management" and Lean Hospital studies.
- We ensure the continuity of the "Quality and Trust Culture" we have created in our hospital with the participation of all employees.
- By using modern technology, we become a pioneer in scientific research and work without compromising scientific, conscientious and ethical principles.
- Considering all the needs, expectations and rights of patients and their relatives at every step of the service we provide, we inform and train them at every stage of the treatment.
- We care about the happiness and health of our employees and support their individual, scientific and career development.
- We act sensitively to the health, education and environmental problems of the society, take supportive activities and ensure that environmental impacts are kept to a minimum.
- We offer quality service at affordable values.